Keyframe

Case study

How Northline launched in 8 weeks

Logistics · Seed · 8 weeks

Northline
Launched in 8 weeks

A logistics startup went from a spreadsheet workflow to a live dispatch platform in two months. Northline's pilot customers ran dispatch from a shared spreadsheet and a group chat. The founders had signed three fleets on the promise of a real product, and their seed round depended on those fleets going live before the end of the quarter.

~ The approach

Scope to one workflow. We cut the roadmap to the single loop every fleet runs daily: plan a route, assign a driver, track the stops. Everything else went on a parked list.

Design in the first week. Clickable flows were in front of dispatchers by day five, so the build started from screens real users had already tried.

Ship weekly to the pilots. Every Friday the three fleets got a new release, and their feedback shaped the next week's sprint.

What we shipped

  • Dispatcher web app

    Plan routes, assign drivers, and watch every stop on a live map.

  • Driver app for iOS and Android

    Turn-by-turn stop lists with proof of delivery and offline mode.

  • CSV import

    Fleets moved drivers and stops over from spreadsheets in minutes.

  • SMS stop notifications

    Customers get an arrival window and a live link before each stop.

  • Admin and billing

    Per-fleet seats, usage, and invoicing without a support ticket.

  • Ops dashboard

    On-time rate and route efficiency for every fleet, updated daily.

The results

8 wks
Idea to production
3
Pilot fleets live at launch
0
Rewrites since launch
“We came in with a spreadsheet and a deadline. Eight weeks later our first customers were dispatching on a real product, and we never had to rebuild it.”
Lena Hart

Lena Hart

Co-founder & CEO, Northline

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